Self-serve returns portal

Delight your customers with a seamless returns experience

Enhance customer satisfaction and reduce support workload with our automated returns portal.

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Simplify returns for your customers and your team

Your customers can initiate returns effortlessly without needing to contact customer support or fill out paper forms. Our intuitive portal allows users to start their return, generate return labels, and track their return status—all in one place. This not only improves the customer experience but also frees up your support team to focus on more critical tasks.

Now featuring Instant Store Credit, the fastest option for refunds

Your customers receive store credit immediately after registering a return, allowing them to go back to shopping right away. This instant gratification makes customers more inclined to select store credit over a refund. Plus, you’re protected in case customers don’t return items correctly—the authorized amount will be captured and displayed in your balance if that happens.

40%

reduction in support requests

Decrease the volume of return-related inquiries by empowering customers to help themselves.

25%

boost in customer satisfaction

Enhance the post-purchase experience, leading to increased loyalty and repeat business.

40%

reduction in support requests

Decrease the volume of return-related inquiries by empowering customers to help themselves.

40%

reduction in support requests

Decrease the volume of return-related inquiries by empowering customers to help themselves.

Experience a smarter way to handle returns

Seamless self-service experience

Empower your customers to manage their returns effortlessly through an intuitive portal, improving their overall shopping experience and building loyalty.

Time and cost savings

Automate return processes to reduce manual workload, saving your business valuable time and operational costs that can be reallocated to growth initiatives.

Real-time updates and tracking

Keep customers informed with automatic status updates and tracking information, reducing support inquiries and enhancing transparency throughout the return journey.

Customizable to your needs

Adapt the portal to fit your unique return policies and branding, ensuring consistency and compliance while providing a familiar experience for your customers.