Shop now

Drive more exchanges with Shop now

Delight your customers with seamless exchanges and unlock new revenue streams for your brand

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Enhance customer experience with Shop now

With Shop Now, you can let customers exchange items directly within the returns portal for any product across your entire catalog. This creates a delightful and unforgettable shopping experience, keeping your shoppers engaged even after a return. By turning refunds into exchanges, you retain customers and the transaction value—all automated for your convenience. We handle the business logic, so you don’t have to worry about creating new orders or updating refund amounts.

Now featuring Instant Store Credit, the fastest option for refunds

Your customers receive store credit immediately after registering a return, allowing them to go back to shopping right away. This instant gratification makes customers more inclined to select store credit over a refund. Plus, you’re protected in case customers don’t return items correctly—the authorized amount will be captured and displayed in your balance if that happens.

50%

increase in exchange rate

Encourage more customers to opt for exchanges over refunds.

30%

boost in revenue retention

Keep revenue within your business by facilitating hassle-free exchanges.

20%

increase in customer satisfaction

Provide an exceptional returns experience that keeps customers coming back.

50%

increase in exchange rate

Encourage more customers to opt for exchanges over refunds.

50%

increase in exchange rate

Encourage more customers to opt for exchanges over refunds.

Transform your returns into opportunities for growth

Retain customers with seamless exchanges

With Shop Now, your customers can enjoy seamless item exchanges right within the returns process, offering a complete shopping-like experience that enhances satisfaction and loyalty

Unlock new revenue streams

Let customers exchange for any items across your entire product catalog. This not only drives revenue retention but also unlocks new revenue streams by encouraging customers to explore more of your products during the exchange process

Maximize revenue with price difference handling

Empower your customers to exchange products hassle-free, even when there’s a price difference between items. We facilitate these exchanges by automatically charging the difference when the new item is more expensive, or issuing a refund or store credit when it’s less. This seamless process maximizes revenue and enhances the customer experience by offering flexibility and convenience.

Keep shoppers engaged post-purchase

With Shop Now, you have everything you need to keep your shoppers engaged, even after a return. By providing an unforgettable shopping experience during the returns process, you encourage repeat business and strengthen customer relationships.