All-in-One returns platform for growing brands

8returns empowers brands to optimize their returns process, enhance customer satisfaction, and drive repeat sales.
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What would you like to return?
2
Items eligible for return
Trailblazer Trainer
Black
•
8
€85.00
Aspen Puffa Jacket
Blue
•
S
€85.00
1
Item not eligible for return
Mens Trunk
Blue
•
S
€5.99
How would you like to return this item?
Trailblazer Trainer
Black
•
8
€85.00
Exchange this item for a new color
Exchange this item for a new size
8
9
10
11
Proceed with exchange
Refund item
Return Reasons
Trailblazer Trainer
Black
•
8
€85.00
Choose a reason
Wrong color
Too small
Too big
Material not as expected
Defective (Sole)
Defective (Stitching / Glue)
Defective (Other)
Return Reasons
Trailblazer Trainer
Black
•
8
€85.00
Choose a reason
Wrong color
Too small
Too big
Material not as expected
Defective (Sole)
Defective (Stitching / Glue)
Defective (Other)
Shop now and get something new
Continue Exchange
Continue Exchange
Shop Now
Shop now and get something new
Continue Exchange
Continue Exchange
Continue Exchange
Shop Now
Shop now and get something new
Shop with €95.00
€10 Bonus
Continue Exchange
Get €85.00
Shop now and get something new
Shop with €95.00
€10 Bonus
Continue Exchange
Get €85.00
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Select a return method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Return In Store
Nearest location is 1.3 km away. View on map
Free
Contact
john@gmail.com
Edit
Your Address
Lohmulenstr. 65, 12435 Berlin, Germany.
Edit
Next
Next
Next
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Blue
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / White
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / Navy
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Blue
Return Method
Return in store
No printer needed. Just drop it off at any store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / White
Return Method
Return in store
No printer needed. Just drop it off at any store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / Navy
Return Method
Return in store
No printer needed. Just drop it off at any store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Red
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Red
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Red
Return Method
Return in store
No printer needed. Just drop it off at any store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Exchanged to: 9 / Blue
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / White
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Exchanged to: S / Navy
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
Free
Summary
Return shipping cost
-
To be paid
€0.00
Confirm Return
You’re all set!
A confirmation email with all details regarding your return has been sent to your account.
Here’s how to get your items back to us:
Return
You will receive a confirmation email shortly, containing your shipping label. Please print
it or use the QR-Code for a paperless returns
Print the label
Back to the store
How would you like to return this item?
Aspen Puffa Jacket
Blue
•
S
€85.00
Exchange this item for a new color
Exchange this item for a new size
S
M
L
XL
Proceed with exchange
Proceed with exchange
Refund item
Return Reasons
Aspen Puffa Jacket
Blue
•
S
€85.00
Choose a reason
Too small
Too big
Too heavy
Too light
Defective (Zipper Issue)
Defective (Tear or hole)
Defective (Other)
Return Reasons
Aspen Puffa Jacket
Blue
•
S
€85.00
Choose a reason
Too small
Too big
Too heavy
Too light
Defective (Zipper Issue)
Defective (Tear or hole)
Defective (Other)
Exchange for another item
Browse
All
Men’s Tops
Men’s Bottoms
Men’s Shoes
Men’s Accessories
Choose an item to exchange with
Credit
€95.00
Shop All
Block Crew Sweatshirt
€125.00
Padded Stripe Jacket
€135.00
Zip Up Roll Neck
€100.00
Tennis 88 Trainer
€99.00
Terry Fabric Unisex Hoodie
€120.00
Tennis Trainer
€130.00
Exchange for another item
Browse
All
Men’s Tops
Men’s Bottoms
Men’s Shoes
Men’s Accessories
Choose an item to exchange with
Credit
€95.00
Shop All
Block Crew Sweatshirt
€125.00
Padded Stripe Jacket
€135.00
Zip Up Roll Neck
€100.00
Tennis 88 Trainer
€99.00
Terry Fabric Unisex Hoodie
€120.00
Tennis Trainer
€130.00
You’re all set!
A confirmation email with all details regarding your return has been sent to your account.
Here’s how to get your items back to us:
Return via Hermes
You will receive a confirmation email shortly, containing your shipping label. Please print it or use the QR-Code for a paperless returns
Print the label
Back to the store
You’re all set!
A confirmation email with all details regarding your return has been sent to your account.
Here’s how to get your items back to us:
Return in Store
Thank you for registering your return with us. You can now bring your item(s) to your nearest store for processing. You will receive a confirmation email shortly.
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €99.00
To be paid
€6.00
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €99.00
To be paid
€6.00
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €125.00
To be paid
€32.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €125.00
To be paid
€32.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €135.00
To be paid
€42.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €135.00
To be paid
€42.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €100.00
To be paid
€7.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €100.00
To be paid
€7.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €120.00
To be paid
€27.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €120.00
To be paid
€27.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €130.00
To be paid
€37.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €2.00
Cost of new item
-          €130.00
To be paid
€37.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €99.00
To be paid
€4.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €99.00
To be paid
€4.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €125.00
To be paid
€30.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €125.00
To be paid
€30.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €135.00
To be paid
€40.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €135.00
To be paid
€40.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €100.00
To be paid
€5.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €100.00
To be paid
€5.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €120.00
To be paid
€25.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €120.00
To be paid
€25.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €130.00
To be paid
€35.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-          €0.00
Cost of new item
-          €130.00
To be paid
€35.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €99.00
To be paid
€8.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Fila Runners
White
10
€99.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €99.00
To be paid
€8.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €125.00
To be paid
€30.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Block Crew Sweatshirt
Grey
L
€125.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €125.00
To be paid
€30.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €135.00
To be paid
€40.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Padded Stripe Jacket
Red
M
€135.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €135.00
To be paid
€40.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €100.00
To be paid
€5.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Zip Up Roll Neck
Blue
S
€100.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €100.00
To be paid
€5.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €120.00
To be paid
€25.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Terry Fabric Unisex Hoodie
Black
L
€120.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €120.00
To be paid
€25.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €130.00
To be paid
€35.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
New shopped items
Tennis Trainer
Black
9
€130.00
Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Store Credit
€10.00
Return shipping cost
-
Cost of new item
-          €130.00
To be paid
€35.00
Instant Exchange
Your new item(s) will be shipped immediately before we receive your return.
Send exchange after return arrives
We'll ship your new item(s) once we receive and process your return.
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Return shipping cost
-          €0.00
Expected Refund Amount
€85.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Return Method
Hermes
No printer needed. Just drop it off at any Hermes store.
€0.00
Summary
Subtotal
€85.00
Return shipping cost
-          €0.00
Expected Refund Amount
€85.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Return shipping cost
-          €2.00
Expected Refund Amount
€83.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Return Method
DHL Mobile
No printer needed. Just drop it off at any DHL store.
€2.00
Summary
Subtotal
€85.00
Return shipping cost
-          €2.00
Expected Refund Amount
€87.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Return shipping cost
-
Expected Refund Amount
€85.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Aspen Puffa Jacket
Blue
S
€85.00
Returning Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Return shipping cost
-
Expected Refund Amount
€85.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Return Overview
Your Items
Trailblazer Trainer
Black
8
€85.00
Returning Qty: 1
Return Method
Return in store
No printer needed. Just drop it off at any store.
-
Summary
Subtotal
€85.00
Return shipping cost
-
Expected Refund Amount
€85.00
Receive refund to original payment method
You will be refunded to your original payment method once your return is approved.
Instant Store Credit
€10 Bonus
Use your credit card to recieve your Store Credit immediately. You’ll only pay if your return doesn’t arrive within 14 days.
Recieve Store Credit after return arrives
€10 Bonus
We will issue store credit after we confirm return arrives to us
Confirm Return
Start Interacting
Custom Portal
Exchange
Shop New Items
Return Methods
Overview
Success

Deliver a first-class personalized customer experience

Deliver a branded and seamless return experience tailored to your customers’ needs, ensuring a positive journey that aligns with your brand’s identity.
Returns automation
Customer retention
Returns prevention
Self-serve returns portal
Enhance customer satisfaction and reduce support workload with our automated returns portal.
Learn more
Logistics
Automate manual tasks and gain full transparency with 8returns’ comprehensive logistics solution.
Learn more
Customizable return policy
Save time, reduce costs, and promote sustainability with dynamic return policies tailored to your business needs.
Learn more
Exchanges
Turn refunds into exchanges and keep your customers satisfied—all automatically.
Learn more
Store credit
Retain customers and revenue by offering store credit instead of refunds—all handled automatically.
Learn more
Shop now
Delight your customers with seamless exchanges and unlock new revenue streams for your brand
Learn more
Custom return types
Enhance customer satisfaction and retention by providing return types that fit your unique business needs
Learn more
Insights
Better understand your customers, enhance products, and drive sustainable growth.
Learn more

How it works

Customize to fit your brand
Define your return policy and customize the branding to match your brand’s unique identity, ensuring a consistent and branded experience for your customers.
Seamless returns for customers
Customers can easily initiate a return, choose exchanges, store credit, or a refund, and receive their return shipping label – all in a smooth, user-friendly portal.
Track and process effortlessly
Monitor returns in your dashboard, manage them in your warehouse or connect your 3PL partner for real-time status updates. Let our platform handle the heavy lifting.
Customize to fit your brand
Define your return policy and customize the branding to match your brand’s unique identity, ensuring a consistent and branded experience for your customers.
Seamless returns for customers
Customers can easily initiate a return, choose exchanges, store credit, or a refund, and receive their return shipping label – all in a smooth, user-friendly portal.
Track and process effortlessly
Monitor returns in your dashboard, manage returns in your warehouse, or connect your 3PL partner for real-time status updates. Let our platform handle the heavy lifting for a streamlined process.
Book a demo

Easy to setup and integrate with your existing tools

Integrate in a click
Connect your Shopify or Shopware store with our 1-click integration.
Automate label creation
Including QR-Code labels for all major carriers which allows you to select the best return shipping method for each country.
Custom integration
Integrate with your 3PL, ERP, Customer Service tool and more to make returns automation even easier.
Integrate in a click
Connect your Shopify or Shopware store with our 1-click integration.
Automated label creation
Including QR-Code labels for all major carriers which allows you to select the best return shipping method for each country.
Custom integration
Integrate with your 3PL, ERP, Customer Service tool and more to make returns automation even easier.

Leading returns solution for international brands

At 8returns, we’ve been in your shoes. Our founders and investors have scaled successful e-commerce companies, giving us firsthand understanding of your challenges and the ability to create solutions that truly meet your needs.
Learn more
Dedicated returns specialists
We focus exclusively on returns management, providing in-depth solutions that drive real business results others can’t match.
Exceptional customer support
We don’t outsource support — you’ll work directly with specialists who understand your business case and are ready to help whenever you need it.
Effortless global expansion
We handle customs, multi-language support, multi-location returns, and compliance with international regulations, simplifying your global growth.

What our customers are saying

View all
“Intelligent returns management benefits everyone: customers who enjoy better service, the company that saves resources, and the environment.”
Karin Lindenau
fmr. Director Digital Business
& E-Commerce
Read full customer story
“In the returns portal, customers can easily select the reason for their return. This information is incredibly valuable to us.”
Kerstin Wacker
fmr. Head of Logistics
Read full customer story
99%
time savings in return management
Read full customer story
“With 8returns, we can intervene in the exchange process at any time, allowing us to specifically prevent unnecessary returns.”
Tobia Tullius
Co-Founder and CEO
Read full customer story
“I can only recommend addressing a scalable returns solution early on. It frees up a lot of time for core tasks. That’s why implementing 8returns has been so valuable for us.”
Hannes Ott
Co-Founder
Read full customer story
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Resources
View all
Business
Die perfekte Rückgaberichtlinie schreiben: transparent & kundenfreundlich
Retouren sind unvermeidbar – aber sie müssen kein notwendiges Übel sein. Mit einer durchdachten Retourenstrategie stärkst du die Kundenbindung und baust Vertrauen auf.
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5 Mental Health Tips for Peak Season
Are you working in e-commerce? Then you probably have more on your plate right now than at any other time of the year. With our tips, the holiday season won’t become a stress test for you.
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E-commerce tutorial: 7 steps to an efficient returns management process
Returns are a part of everyday life and concerns of online retailers. But, that can be replaced by an efficient returns management process. Fewer returns, satisfied and repeat customers, and even new revenue. Read here how.
Read more
View all
Create your self-serve returns portal within minutes:
Book a demoSee pricing