8returns is the returns platform that turns your customers into loyal fans, while saving you time and money.
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Stop handling returns manually. Automate refunds, exchanges, store credit, and repairs according to your own rules.
Offer a first-class customer experience. Have a hassle-free and automated return process, and your customers will keep coming back.
Custom return reasons in the way you want it and understand how to improve your online shop and product.
Retaining customers costs 5 times less than acquiring new ones. A good returns process helps you offer a first-class customer experience and generates new revenue for your brand with repeat customers.
Automate your operation, form return methods to return reasons according to your own policies and rules.
Read moreOffer a first-class customer experience. Have a hassle-free and automated returns process, and your customers will keep coming back.
Read moreCustom returns reasons in the way you want it and understand how to improve your online shop and product.
Read moreAutomate your operation, form return methods to return reasons according to your own policies and rules.
Read moreOffer a first-class customer experience. Have a hassle-free and automated returns process, and your customers will keep coming back.
Read moreCustom returns reasons in the way you want it and understand how to improve your online shop and product.
Read moreStop handling returns manually. Automate refunds
Learn moreThe time savings we have experienced since switching to 8returns are enormous. No more annoying Excel tables or manual updates in all systems individually.
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For our customers, the paperless DHL returns in combination with the customized returns portal from 8returns, means we have fewer customer support inquiries and a much higher service quality.
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For our customers, the paperless DHL returns in combination with the customized returns portal from 8returns, means we have fewer customer support inquiries and a much higher service quality.
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In addition to regular returns and exchanges, Stilnest customers can now initiate a repair or ring customization/sizing via 8returns resulting in extended stronger customer loyalty.
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Create and customize your return policy exactly to your needs.
Learn moreYour customers are aware of the entire returns process.
Learn moreIf your customer receives the wrong product, make it easy to get the right one.
Learn moreIntegrate in a click
Connect your Shopify or Shopware store with our 1-click integration
Automated label creation
Including QR-Code labels for all major carriers which allows you to select the best return shipping method for each country
Custom integrations
Integrate with your 3PL, ERP, Customer Service tool and more to make returns automation even easier
Our partners
Check our free resources and content here.
The time savings we have experienced since switching to 8returns are enormous. No more annoying Excel tables or manual updates in all systems individually.
Read moreFor our customers, the paperless DHL returns in combination with the customized returns portal from 8returns, means we have fewer customer support inquiries and a much higher service quality.
Read moreIn addition to regular returns and exchanges, Stilnest customers can now initiate a repair or ring customization/sizing via 8returns resulting in extended stronger customer loyalty.
Read moreEnable carbon offset options and use our smart rules engine to avoid returns entirely for ineligible items.
Learn more