Flexible pricing plans that will match all your needs
Choose the plan that fits you the best.
Starter
Starts at
includes 100 returns per month
Everything you need to get started
- Self-serve Returns Portal
- Automated Refund & Exchange Processing
- Connect 1 Store
- Basic Return Analytics
- Basic Carrier Integration
- Help Center & Knowledge Base
Growth
Starts at
includes 500 returns per month
Retain more revenue, reduce manual work
- Branded Returns Portal
- Let customers shop new items during returns
- Multi-Store (up to 3 Portals)
- Advanced Return Analytics
- Expanded Carrier Integrations (up to 3)
- Dedicated Onboarding and E-Mail Support
- AI Return Assistant (Anomaly & Fraud Detection)
Pro
Starts at
includes 2,000 returns per month
Full automation for high-volume operations
- Advanced Revenue Retention Features
- Automate complex return scenarios with advanced rules
- Multi-Store (up to 5 Portals)
- Deep Insights & Custom Reports
- Advanced Carrier Integrations (up to 5)
- Dedicated Onboarding and Customer Success Manager
- AI Return Assistant (Anomaly & Fraud Detection)
Enterprise
Starts at
Custom solutions for enterprise requirements
- White Label Portal
- Custom Integrations
- Enterprise-Grade Security & Compliance
- Custom Reporting and Dashboards
- Dedicated SLAs & Priority Support
- Account manager and solutions engineering support
- Performance Review Meetings
Used by the most customer-centric D2C brands
Compare Plans
See which plan is right for your business by comparing all features side by side.
Select billing period
Select billing period
Starter
€79 per month, billed annually
Growth
€279 per month, billed annually
Pro
€719 per month, billed annually
FAQs
Once you have used up all the returns included in your package, a fee will be charged for each additional return. You can find the exact costs in our price list.
Absolutely! You can upgrade or downgrade whenever you need. Changes usually take effect at the start of the next billing cycle.
Yes, we offer a 14-day risk-free trial so you can test our platform before committing to a plan.
We do! If you refer a brand, you can choose between up to €500 in 8returns credit or a Mystery Returns Box worth up to €500. The referred brand also benefits by receiving up to three months of 8returns free of charge. To participate, simply ask brands in your network to mention your name when they reach out to us, or introduce them directly via email to nilaxsa@8returns.com.
Yes, we're GDPR-compliant. All data is hosted in EU data centers, and we also offer a Data Processing Agreement (DPA) to meet your privacy requirements.
We have existing integrations with Shopify, Shopware, and Scayle. Thanks to our open API, we're also compatible with all other major platforms.
Yes, we do! You can install our official Shopify app directly from the Shopify App Store for a seamless setup.
That depends on your shop. Many shops can set up 8returns within an hour. If you want to customize your returns process extensively or have larger projects in mind, we will, of course, support you for as long as needed until the software is fully set up and works according to your requirements.
Yes, we offer a 20% discount if you choose annual billing (see our pricing table for details).
Most plans can be canceled on a monthly basis. If you choose annual billing, you benefit from a lower price with a fixed term of 12 months.
We deliver real impact for our customers across their entire returns process.
of customers say the return process was very easy
"The platform is super intuitive, very well-structured, and easy for anyone to use. 95 percent of our customers say the return process was very easy for them!"