Hermes
Hermes operates 17,000+ ParcelShops across Germany, many with evening and weekend hours. 8returns generates Hermes return labels with real-time tracking.
Hermes is one of Germany's largest parcel delivery companies, operating over 17,000 ParcelShops – many integrated into supermarkets, kiosks, and retail stores with evening and weekend hours. For consumers, Hermes is one of the most accessible drop-off networks in the country.
Hermes + 8returns
8returns generates Hermes return labels automatically when a customer initiates a return. The customer receives a label (PDF or QR code, depending on the setup), drops off the package at any Hermes ParcelShop, and 8returns tracks the parcel through to your warehouse.
The ParcelShop network is Hermes' biggest advantage for returns – 17,000+ locations, many open when other carriers' service points are closed. For customers who want to drop off returns outside of business hours, Hermes fills a gap that other carriers don't cover as well.
Hermes is one of 150+ carrier services in 8returns. Merchants can offer Hermes alongside DHL, DPD, GLS, and others, letting customers choose the most convenient option for their location.
Use Cases
Evening and weekend drop-offs
Many Hermes ParcelShops are located in retail stores with extended hours – evenings and weekends included. Customers who work during the day can still drop off returns after hours, which reduces the time between 'I want to return this' and 'it's in the mail.'
Price-competitive returns for lightweight items
Hermes pricing is competitive for smaller, lighter parcels. For fashion and accessories retailers with many low-weight returns, routing through Hermes via 8returns can reduce per-return shipping costs compared to premium carriers.
